A wicker basket filled with orange roses, green leaves, and red berries sits on a table in a festive, decorated room with a pink tufted sofa and a Christmas tree.


As an industry leader, we believe in the McNamara Florist way of look, style and feel in everything we do, from a professional attitude to a genuine smile that reflects a positive attitude which leads to a great working environment.

Full Time/Part Time Customer Service Representative

Full Time and Part Time Openings Available.

This position's primary responsibility will be answering incoming calls into our call center and processing floral orders received by phone or online. Other tasks may be assigned.

- Must be able to answer the phones in a professional manner
- Good communication and speaking is a must!
- Must be proficient in Microsoft Office Products with a typing speed of at least 40 WPM
- Must be able to anticipate and meet the needs of customers ensuring customer satisfaction
- Must be able to research and resolve issues with minimal supervision
- Must be able to multi-task and work on small side projects
- Customer Service Experience Preferred

We are hiring for full and part-time positions at our Downtown, Indianapolis location. Additional hours may be necessary at floral holiday peaks.


  • This position comes with a benefits package that includes access to medical, dental and vision coverage‚Äôs, as well as life and disability insurance, 401k options after one year with company matching.
  • Working in the event and the floral industry is fun and exciting!

Job Requirements